As the running of the community requires the presence of a full-time professional staff, the day-to-day operations of the Ravens Crest East common elements are managed through Tom Boland and Shannon Williams of Executive Property Management. Repairs to common property, record keeping, insurance issues, emergency repairs such as unit flooding, oversight of contractors, providing information to residents, and handling public inquiries such as questions by real estate agents, are just a few of the responsibilities of the management company. If you see something in need of repair or a problem around the complex (broken sidewalk, falling tree limbs, dumpster issue, abandoned car, etc.), contact either Tom or Shannon at the office.

Mr. Leonard Barber, a Certified Public Accountant, is founder of EPM.  His experience and background in public accounting and the retail industry, has provided him with a keen awareness of the requirements to effectively interact with and respond to customer needs.  He has provided EPM and its clients with a unique dimension of financial and computerized services and plays an active, hands-on role in the day-to-day operations of the company.  Mr. Barber previously lived in a homeowners association and played an active role on the Board of Trustees and operating committees for the community he lived in for almost eight years.  Besides attending ongoing continuing professional education courses required by the accounting profession, Mr. Barber also participates in many programs offered by Community Associations Institute (CAI), both as a presenter and attendee at many of their training seminars.  He has received his PCAM (Professional Community Association Manager) designation having successfully completed the intensive courses and case study required for this designation.  He has also attained the CMCA (Certified Manager of Community Associations) designation.  Mr. Barber is also a member of the American Institute of Certified Public Accountants and the New York State Society of Certified Public Accountants.